687+ Local Google Reviews & Counting

Top Reviewed Carpet and Rug Cleaning Company in Upstate NY!

Carpet Cleaning

Carpet Cleaning

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Area Rug Care

Area Rug Care

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Upholstery Cleaning

Upholstery Cleaning

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Tile & Grout Cleaning

Tile & Grout Cleaning

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Hardwood Cleaning

Hardwood Cleaning

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More Services

More Services

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WHAT DO YOU LOOK FOR WHEN YOU HIRE A CLEANING SERVICE COMPANY?

We know that first impressions are extremely important, and you want your service professional to be polite, on-time, reputable, well-groomed, and representative of the company (in uniform). You won’t get this when hiring the cheapest or first cleaning company you call.

OUR MISSION

At Hoffman, our mission is to offer the very best cleaning services that you expect, without breaking the bank. We may not be the absolute least expensive option, but we can assure you that we will provide the best possible service – service that we proudly stand behind.

What our clients have to say...

687+ Local Google Reviews & Counting

Explore just a few of our nearly 700 client reviews to see the quality service Hoffman Cleaning provides. Impressed? Contact us to book your own appointment. We're ready to impress you too!

We purchased a gorgeous 100 year old rug from Kermani by Hoffman Carpet Cleaning a few weeks ago. The colors are vibrant and it’s...
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Alexandra Besso
Google
We purchased a gorgeous 100 year old rug from Kermani by Hoffman Carpet Cleaning a few weeks ago. The colors are vibrant and it’s such a lovely addition to our home. Before we brought it home John and his team restored and repaired small areas so it looks brand new, and gave it a thorough washing. John was kind enough to cut a rug pad to our exact specifications, too! Not only does Hoffman Cleaning clean rugs, but I highly recommend them as a place to purchase fine oriental carpets.
Alexandra Besso
Alexandra Besso
Google
I was so pleased with the professionalism and friendly service here. Not only did I get an education about my area rug, but...
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Vivian Lobel
Google
I was so pleased with the professionalism and friendly service here. Not only did I get an education about my area rug, but the interest and quality are outstanding. The rug turned out better than I expected and there is no question that I will use Hoffman’s for all cleaning of my rugs and carpets.
Vivian Lobel
Vivian Lobel
Google
This is the fourth year we’ve used Hoffman and they have been great. They send the same service person, John, each year...
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Matthew Mead
Google
This is the fourth year we’ve used Hoffman and they have been great. They send the same service person, John, each year and he does a wonderful job. He’s very knowledgeable, pays attention to detail and is a pleasure to speak to. Overall a great experience that I would highly recommend.
Matthew Mead
Matthew Mead
Google
After buying at a consignment shop and following three moves, our living room Oriental rug was in dire need of a cleaning. We found Hoffman's ...
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Patricia Escaler
Google
After buying at a consignment shop and following three moves, our living room Oriental rug was in dire need of a cleaning. We found Hoffman's website online, read their glowing reviews, and gave them a call. Our rug is back and we are very satisfied with our experience. Very professional and courteous, offered pickup and delivery, all in timely fashion, and excellent communication throughout process. We will certainly be repeat customers. Highly recommend!
Patricia Escaler
Patricia Escaler
Google
We had a great experience all-around with Hoffman Cleaning. I was able to schedule a cleaning on short notice, our area rugs were steam-cleaned quickly ...
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Kate Sohasky
Google
We had a great experience all-around with Hoffman Cleaning. I was able to schedule a cleaning on short notice, our area rugs were steam-cleaned quickly and came out looking great. The gentleman who came to clean the rugs was friendly, professional, and very responsive to my questions, concerns, and preferences. The pricing for services was also very reasonable. This was the third time we had Hoffman clean our rugs and we will definitely be using this service again when we next need our rugs or carpet cleaned.
Kate Sohasky
Kate Sohasky
Google
John was terrific! So thorough, friendly, and thoughtful. He did a stellar job. Our carpets look great!
Douglas Silver
Google
John was terrific! So thorough, friendly, and thoughtful. He did a stellar job. Our carpets look great!
Douglas Silver
Douglas Silver
Google
John from The Original Hoffman Carpet Cleaning did a great job cleaning our wall to wall carpeting. Carpet looks new again. Would recommend.
John Smith
Google
John from The Original Hoffman Carpet Cleaning did a great job cleaning our wall to wall carpeting. Carpet looks new again. Would recommend.
John Smith
John Smith
Google
John provided extreme attention to detail when cleaning and polishing our kitchen and bathroom counters. He was persistent (and pleasant!) until they were perfect!
Kathleen Moorhead
Google
John provided extreme attention to detail when cleaning and polishing our kitchen and bathroom counters. He was persistent (and pleasant!) until they were perfect!
Kathleen Moorhead
Kathleen Moorhead
Google
Hoffman cleaning was professional and the quality was amazing! Three years we lived with rubber cement and putty stains that Stanley steamers wasn’t able to...
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Brandy Pascazio
Google
Hoffman cleaning was professional and the quality was amazing! Three years we lived with rubber cement and putty stains that Stanley steamers wasn’t able to get out over the years. Shocked I say shocked. Glad I decided to switch carpet cleaning companies. Kyle was amazing! Updated 6.2.2020 Kids in quarantine can make a mess - Kyle came to the rescue and my carpets are again good as new !
Brandy Pascazio
Brandy Pascazio
Google
We contacted John in early December to have various high traffic stains and hard to remove pet stains clean from our carpet, and he was ...
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Marie M.
Google
We contacted John in early December to have various high traffic stains and hard to remove pet stains clean from our carpet, and he was really understanding that we had to keep pushing the date back because of snow. When he did come out to clean our carpet, it took just 30 minutes and our carpet is like new. If you need carpet cleaning in Eastern upstate New York, I would definitely recommend this company.
Marie M.
Marie M.
Google
I have light carpets and the previous owners had dogs. I wasn’t convinced carpet cleaning would work but they look fantastic and practically like...
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John Milburn
Google
I have light carpets and the previous owners had dogs. I wasn’t convinced carpet cleaning would work but they look fantastic and practically like new!
John Milburn
John Milburn
Google
Thank you, John, for the awesome cleaning service of our 8-year-old sofa and loveseat, they look brand new! In addition, cleaned our porcelain kitchen tile, 20 ...
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Kathleen Carroll
Google
Thank you, John, for the awesome cleaning service of our 8-year-old sofa and loveseat, they look brand new! In addition, cleaned our porcelain kitchen tile, 20 years old, it's sparkling! We'll be back again! Merry Christmas!
Kathleen Carroll
Kathleen Carroll
Google
John was just wonderful. Great customer service and my full house 30year old carpets came out Beautiful! Love love love them. Thank you Hoffman Cleaners ...
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Colleen Pohl
Google
John was just wonderful. Great customer service and my full house 30year old carpets came out Beautiful! Love love love them. Thank you Hoffman Cleaners and Thank you John.
Colleen Pohl
Colleen Pohl
Google
John did an awesome job. On time, thorough and he showed me the process and what results to expect. Our carpets look like new! I ...
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Melanee Wixted
Google
John did an awesome job. On time, thorough and he showed me the process and what results to expect. Our carpets look like new! I highly recommend Hoffman and John.
Melanee Wixted
Melanee Wixted
Google
John was very thorough in explaining what will work best on our couch with his years of expertise. Very nice and also called before he ...
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Carla Peckage
Google
John was very thorough in explaining what will work best on our couch with his years of expertise. Very nice and also called before he came to let us know that he could be here earlier.
Carla Peckage
Carla Peckage
Google
John was fabulous-explained everything he planned to do and executed on his promise. He was clean, courteous, friendly and thorough. Was also up-front about some ...
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Pam Allen
Google
John was fabulous-explained everything he planned to do and executed on his promise. He was clean, courteous, friendly and thorough. Was also up-front about some of the issues on my hardwood kitchen floor - and what the cleaning would and would not do regarding wear, tear and stains.I. appreciated his honesty and had the floors done anyway. The improvement is amazing.
Pam Allen
Pam Allen
Google
I have an old carpet and after an appointment of steam cleaning, I hadn’t visually noticed a difference in the carpet. Although at...
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Sarah MacConnell
Google
I have an old carpet and after an appointment of steam cleaning, I hadn’t visually noticed a difference in the carpet. Although at that age I likely wouldn’t notice a difference, it would simply be cleaner. Hoffman offered to come back out to see what they could do and instead of the same service again which wouldn’t have visually shown me a result, the employee suggested a dry cleaning with their dual bristle brush machine. This extracted the dirt and dander and pet fur from under the carpet fibers that a normal vacuum couldn’t get; and the carpets all looked great. I would recommend both processes as they clean differently but I do absolutely feel as though the carpets are very sufficiently clean for their age.
Sarah MacConnell
Sarah MacConnell
Google
Excellent service! John was punctual, friendly, and very knowledgeable. He explained each step of the process and did an amazing job cleaning our wool carpets. ...
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Casey Cole
Google
Excellent service! John was punctual, friendly, and very knowledgeable. He explained each step of the process and did an amazing job cleaning our wool carpets. All for a fair price. Would highly recommend John and The Original Hoffman Carpet Cleaning.
Casey Cole
Casey Cole
Google
We are a return customer as we like to get the rugs cleaned before the holidays as we have kids and pets. They always do ...
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Carrie Gee
Google
We are a return customer as we like to get the rugs cleaned before the holidays as we have kids and pets. They always do such a lovely job. They are on-time, efficient, and really great with advice. This past time we also got the dryer vent cleaning for peace of mind and to ensure the dryer was working efficiently. I would highly recommend their services.
Carrie Gee
Carrie Gee
Google
Dave was fantastic! I had concerns of pet odors and he explained the process clearly. The service went so well that I added addition rooms ...
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Barb Moore
Google
Dave was fantastic! I had concerns of pet odors and he explained the process clearly. The service went so well that I added addition rooms to cleaning. I am overjoyed with there service!
Barb Moore
Barb Moore
Google
John and Kyle arrived on time, took the time to explain exactly what they were going to do. They were able to remove...
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Carol Hansen
Google
John and Kyle arrived on time, took the time to explain exactly what they were going to do. They were able to remove a “mystery” spot for me. In addition to the carpet, they cleaned my furniture, stairs and landing. They did an excellent job, and I am thrilled with the results! I definitely will have them back to do the bedroom carpets in the spring! Thank you Kyle and John!!!!
Carol Hansen
Carol Hansen
Google
They let me know when they were on their way and showed up at the promised time. They were extremely thorough and did a fantastic ...
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Sarah Joy
Google
They let me know when they were on their way and showed up at the promised time. They were extremely thorough and did a fantastic job on all of my carpets! They made sure I was happy before leaving, and went above and beyond. I am very happy with this company and plan to use them for all future jobs!
Sarah Joy
Sarah Joy
Google
Thank you for an excellent job. This is the second time I’ve used Hoffman at two different properties I own with carpeting that has...
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Kevin T. Welch
Google
Thank you for an excellent job. This is the second time I’ve used Hoffman at two different properties I own with carpeting that has been worn and torn by tenants. Both times they went above and beyond, and for an affordable price and very professional, and the carpet is restored to like new! Special thanks for this latest cleaning by coming out the day after a big snowstorm!
Kevin T. Welch
Kevin T. Welch
Google
We had Kyle from Hoffman cleaning clean our living room, dining room, family room, stairs and hall carpets. He was on time, very courteous, explained ...
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Carol Rosse
Google
We had Kyle from Hoffman cleaning clean our living room, dining room, family room, stairs and hall carpets. He was on time, very courteous, explained everything he was doing and did a wonderful job. Would highly recommend this company right from scheduling online, to receiving email reminder and phone call reminder. I will definitely use them again. Great service. and our carpets look great.
Carol Rosse
Carol Rosse
Google

PROFESSIONAL CLEANING SERVICES FOR YOUR HOME AND BUSINESS

You always hear about a

‘100% SATISFACTION GUARANTEE’,

but what does that really mean?

At Hoffman, it means that we do everything in our power to exceed the expectations you’ve set for us. Being in the service industry, we understand that mistakes do happen, but in that event, we will always come back to fix anything you are unhappy with; no questions asked. If you are unsatisfied with our work for any reason, we will refund the total cost of your service. Hoffman Cleaning, we are interested in only one thing – excellence.

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